MyLeader360
MyLeader360 is a reporting platform used at Calgary’s Level 52, a leadership development agency that hosts workshops that include leadership surveys for participants to collect feedback from their peers. Participants use MyLeader360 to create evaluator lists, send them survey links, and later provides reports. These reports provide the participant with insightful feedback and is used by their leadership coach to develop a plan for improving areas of weakness.
Design tools: Figma & Adobe Illustrator
User types: Participant, Evaluator, and Admin
Tech stack: Ruby on Rails backend | Next.js frontend
The problem
Level 52’s 360° feedback process was constrained by manual workflows. Staff had to coordinate evaluator lists, chase responses, and distribute reports for every participant, which created bottlenecks and made it hard to scale their programs. On top of that, survey data was captured and compiled by an external developer, adding delays, limiting flexibility, and reducing visibility into data quality.
The solution
MyLeader360 is a custom web platform that brings the entire evaluation lifecycle in-house. Participants can manage their own evaluators through a self-service portal, while Level 52 staff use an admin dashboard to configure surveys, oversee cohorts, automate reminders, and generate reports, turning a fragile, partner-dependent process into a scalable, reliable productized service.
Participant Dashboard
Participants can track deadlines for sending surveys and final evaluation cycle date. Colour-coded “days remaining” counter helps communicate how much time is left to meet the deadline.
Participants add Evaluators, people they want to send surveys too to offer leadership feedback. 8 is the minumum and a counter is used to help participants meet that requirement. Automated email reminders are sent within days of the deadline.
With a simple click of a button, participants can send the survey link to the evaluator
People Requesting My Feedback
Participants may also be evaluators if a corporate team is evaluation each other. This table helps evaluators track the surveys that have been sent to them. You do not need to be participant to be an evaluator, it’s possible to create an account solely as an evaluator. 99% of the time non-participant evaluators complete surveys via the email link.
My Reports
Once the final deadline has passed feedback is compiled into CSVs. Admin will use the backend to import CSVs to each participant which automatically creates an HTML report for participants to view.
HTML Report
We built an HTML report template that includes tables and graphs that report data is populated into from the CSV import. This report generation happens instantaneously when the admin uploads the CSV.
Admin Panel | Evaluation Cycles page
Staff use this resource to create a evaluation cycles and then assign cohorts to them
Evaluations displays all the participants with an active evaluation which includes deadlines, report status, and alerts.
Alerts is a post-launch feature added earlier in 2024. It became important for Level 52 staff to be aware if participants were in danger of not having enough evaluators (10 minimum are needed for a complete report) among other important deadlines. For example, if a participant is nearing their deadline but they haven’t completed their self-evaluation, the staff will be notified so they can reach out to the participant.